Privacy Policy

01. Overview

This Privacy Policy defines the protocols and operational standards observed by SOVAKA Lifesciences (OPC) Pvt. Ltd. regarding the collection, storage, use, and security of user information gathered via our ecosystem platform (sovakalifesciences.com) and associated diagnostic workflow tools.

02. Information We Collect

We collect information necessary to facilitate operational inquiry desks, franchise discovery pipelines, and training registration. This includes:

• Identity Information: Full name, age, current profession, educational background.
• Contact Details: Email addresses, telephone numbers, and location details (city/state).
• Communication History: Operational messages, preferred discussion slots, and form submission details.

03. Google Forms & Apps Script Automation

Our inquiry workflows utilize the Google Forms API and Google Sheets database storage for secure, low-friction lead capture. Information processed through these forms is handled in compliance with Google Workspace security guidelines. Standard automation routines (via Apps Script) are utilized strictly for internal operations routing and email response notifications. We do not engage in automated tracking or sales profile compilation.

04. Analytics & Cookie Usage

We utilize minimal, non-invasive cookies and analytics systems to analyze website performance, ensure responsive interface scaling, and optimize load speeds. No personal data is captured by our analytics engines without explicit interaction.

05. User Rights & Data Protection

You retain the right to query, modify, or request the deletion of your personal records from our database environments. If you wish to revoke communication consent or delete submitted operational records, connect with our administration desk directly at:sovakalifesciences@gmail.com.